Terms of Service

Last Updated: [21/07/2024/]

By using Vikki B Vocal Coaching services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use our services.

1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by Vikki B Vocal Coaching ("we," "us," "our"). By booking a lesson or using our website, you agree to these Terms.

2. Services Provided

Vikki B Vocal Coaching offers 1:1 vocal coaching sessions, available both online and in person. Our services include personalised vocal training, technique improvement, performance coaching, and related support tailored to individual needs.

3. Booking and Payment

Booking: Sessions can be booked through our website or by contacting us directly. All bookings will then be registered through our scheduling partner.

Payment: Payment is required at the time of booking unless otherwise arranged.

Refunds: Payments for services are non-refundable except as outlined in our cancellation policy.

4. Cancellations and Rescheduling

Cancellations: To cancel a session, you must notify us at least 48 hours in advance. Cancellations or rescheduling requests within 48 hours of the lesson will incur the full lesson fee.

Rescheduling: Sessions can be rescheduled 48 hours before the booked time at no additional charge. Rescheduling requests made with less than 48 hours' notice may incur a fee.

5. Liability

Personal Injury: Vikki B Vocal Coaching is not responsible for any personal injury or property damage arising from participation in our sessions.

Results: We do not guarantee specific outcomes from our coaching. Success depends on individual effort and practice.

6. Intellectual Property

All materials provided during sessions, including but not limited to lesson plans, exercises, and recordings of lessons, are the intellectual property of Vikki B Vocal Coaching and are for personal use only. Reproduction, distribution, or use of these materials for commercial purposes without explicit permission is prohibited.

7. Privacy

Your privacy is important to us. Please see Data Protection for information on how we collect, use, and protect your personal information.

8. Data Protection

Data Collection: We collect personal information necessary for providing our services, such as your name, contact details, and payment information.

Use of Data: Your data is used solely for scheduling sessions, processing payments, and providing personalised vocal coaching.

Data Sharing: We do not share your personal data with third parties except for our scheduling partner and payment processor, who are required to protect your information.

Data Security: We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

User Rights: You have the right to access, correct, or delete your personal data. For any requests or concerns regarding your data, please contact us at [vikkibvocalcoach@gmail.com].

9. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [vikkibvocalcoach@gmail.com]